About our workplace

MZQ is a young and growing company, with all the advantages of working for a tech-savvy start-up.

Our workforce is a blend of top-level experts, as well as fresh college grads. Our experts and new hires work hand-in-hand, sharing lifelong experience and fresh ideas in a collaborative environment. 

We offer state-of-the-art technology to do our jobs in brand new office, designed just for us. Our world headquarters is located in Pikesville, MD but we live in the Cloud and have the ability to work from anywhere with an internet connection.  We don’t have legacy systems or processes to slow us down. We have a “startup” feel – and that includes all-you-can-drink coffee & tea, company provided snacks, the occasional lunch, and made-from-scratch birthday cakes courtesy of our resident bakers!

Our leadership has over 100 years combined experience in diverse fields, and that diverse experience is applied both to the way MZQ is structured and how it operates. Our leadership fosters a culture of mentorship and staff development with no bureaucracy between you and the experts.

Most importantly, MZQ is a family. We are here to help our clients, but just as importantly we are here to help each other. Our company motto is “We Help People,” and we live by it.

A Bachelor’s degree or four years work experience is required for all positions.  If you are sharp, curious, flexible, articulate, have a client-first focus, and want to make a difference at work – MZQ is the place for you.

 

Account Management Team

ACCOUNT MANAGER

​We are now seeking a full-time Account Manager in our Pikesville office. Reporting to the VP of Operations, the Account Manager will serve as the key point of contact for assigned clients. Experience with Microsoft Office Software is a must. Superior oral communications, writing, and listening skills are also necessary for success.

The Account Manager is counted on to provide the highest level of service to our customers and business partners and to exercise mature judgement when identifying and resolving client issues.  

Essential Duties and Responsibilities

  • Your responsibilities will include, but are not limited to the following:

  • The overall management of assigned client accounts and relationships including communications, installation, administration, problem identification and resolution.

  • You will ensure on time and accurate reporting to meet contractual requirements and client expectations.

  • You will develop and maintain effective working relationships as a liaison with clients and internal team members.

  • We will count on you to exercise mature judgement ensuring an extremely high client retention rate by identifying and resolving problematic issues always seeking to ensure the highest level of service.

  • As a point person for our clients you will provide overall project management, including the proactive initiation of communications and delivery of services and resources to support the annual reporting process.

  • You will manage and monitor client accounts to ensure that all records and information from which services are provided are accurate, and work with other MZQ staff to ensure that all issues are responded to and resolved accordingly.

  • You will maintain current working knowledge of laws and regulations as they affect plans to ensure timely compliance and communication where applicable.

  • And other duties as assigned

 

Qualifications and Skills

  • Excellent communication skills (both written and verbal) especially professional telephone skills and etiquette.

  • Polished, professional, and energetic demeanor to build relationships with clients primarily through remote interactions.

  • High degree of critical thinking, organizational and decision making skills as well as a high degree of initiative and attention to detail.

  • Self-motivated and comfortable working both independently and as part of a team.

  • Ability to define problems, collect data, establish facts, and draw valid conclusions.

  • Ability to apply mathematical operations to required tasks.

  • Proficient in Microsoft Word, Excel, and PowerPoint, and able to learn new technologies quickly.

  • Bachelor’s degree or equivalent.

 

Required Experience

  • Customer service/client facing work experience

  • Positions requiring frequent phone contact and follow up

 

Compensation

Starting salary for this position is $36,000-$44,000

To apply:​ e-mail your resume to careers@mzqconsulting.com 

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Data Management Team

APPLICATION DEVELOPER

We are currently seeking a full-time Application Developer to work in our Pikesville office. Use code to develop, maintain, enhance and analyze complex programs and data for accuracy, and must have a demonstrated ability to identify and resolve problems in a disciplined scientific manner. Work individually or as part of a team, has effective and efficient communication with staff and the ability upon request to communicate with clients about their data.

This is the opportunity of a lifetime to train and work hand-in-hand with the “Master” of Visual Basic. Our Chief Information Officer brings over 30 years of experience programming in a variety of languages, including overseeing software development for NASA. If you are a serious coder or want to be a serious coder this is the job for you. You will work with our CIO to develop and enhance proprietary software to meet the business initiatives of our organization.   

 The Application Developer uses code to develop, maintain, enhance and analyze complex programs and data for accuracy, and must have a demonstrated ability to identify and resolve problems in a disciplined scientific manner. Must have a bias towards uncovering root cause and resolving issues once. Works individually or as part of a team, has effective and efficient communication with staff and the ability upon request to communicate with clients about their data. Demonstrated expertise with Excel and coding programs a must.  Experience working with large data sets and Visual Basic programming is a plus.

Will be expected to develop an expertise using the proprietary software tools developed in-house, as well as the off the shelf tools, through a combination of training, mentoring, self-study and online courses. Will spend a majority of their time writing code.

Employment:

Full-time, Permanent

Office Location:

Pikesville, Maryland

 

Degree Required:

Bachelor of Science degree in Information Technology, Computer Science, or relevant field

 

Job Function:

Data Management

 

Key Responsibilities:

  • Proprietary application design and development from concept through production

  • Provide maintenance support and assist with updates to existing applications

  • Data management and analysis

  • Working collaboratively with other team members and across the organization

 

Required Computer Skills:

  • Visual Basic Application developing

  • Microsoft Excel

 

Desired Skills:

  • Experience with XML

  • Experience with MS

  • Analytical and problem solving skills

  • Ability to work with complex data models

  • Ability to interact with non-technical people in plain language

  • Innovative thinker with good problem solving abilities and attention to detail

  • Self-motivated with ability to work independently, prioritizing tasks to meet deadlines

  • Customer service experience

 

Experience Level:

  • 0-2 years in software development

  • Students

  • Recent Graduates

 

Salary Type:

Hourly

 

Salary Level:

$45,000 – $60,000

To apply:​ e-mail your resume to careers@mzqconsulting.com